Refund Policy

Refund Policy – Spoken English Course

At GoodMasterclass.online, we are committed to providing high-quality Spoken English courses that help you communicate confidently and effectively. However, we understand that sometimes you may need to request a refund. This Refund Policy explains the terms under which refunds may be granted.

1. Eligibility for Refunds

Refunds are available under the following conditions:

• Course Access: If you have purchased the Spoken English course but have accessed less than 20% of the content, you may be eligible for a refund.

• Timeframe: Refund requests must be submitted within 7 days of purchase.

Refunds cannot be processed for courses that have been extensively accessed or completed.

2. Non-Refundable Items

The following are non-refundable:

• Downloaded Materials: Any course resources, worksheets, or templates that have been downloaded.

• Promotional Offers: Courses purchased at discounted rates or as part of a promotion, unless specifically stated.

3. How to Request a Refund

To request a refund, contact us at info@goodmasterclass.online with your purchase details.

If approved, the refund will be processed to your original payment method within 7–10 business days.

4. Course Substitutions

If you are not fully satisfied with the Spoken English course but do not qualify for a refund, you may request a course substitution. You can switch to another course of equal or lesser value. Requests must be made within 7 days of your original purchase.

5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page, with the “Effective Date” updated accordingly.

6. Contact Us

For any questions about this Refund Policy, please contact:

Email: info@goodmasterclass.online